The Glassfull Media platform pulls every call, WhatsApp, Facebook message, Instagram DM, Google enquiry and email into one shared inbox, tagged, followed up and nurtured automatically. Run by us.
Your leads are scattered. Your team is guessing. Your pipeline is leaking.
Most Irish local businesses are running eight or nine separate inboxes without realising it. Every one of these is a place a lead can go cold.
01
Missed WhatsApps
The team sees it on their phone, means to reply, forgets by the next job.
02
Facebook DMs
Only checked when someone remembers. Enquiries sit for days.
03
Website forms
Go to an inbox nobody checks. No follow-up sequence. Cold in 48 hours.
04
Phone notes
Scribbled on a job sheet, lost by Friday. No record. No context.
What Changes
Every channel in one place. Every lead followed up.
The Glassfull Media platform is your operational backbone. We install it, configure it, connect your channels, build your workflows, and run it every month. Your team opens one app and sees everything.
WhatsApp, Facebook, Instagram, email, phone and Google Business in a single thread view
Every lead auto-tagged by service, sector, temperature and source
Auto follow-up sequences so nothing ever goes cold
Live pipeline showing every deal and its next action
Works on desktop and the branded mobile app for your team
Unified Inboxlive view
WA
Niamh O’BrienIs anyone available to look at my boiler tomorrow?
New
FB
Peter KavanaghHi, can I get a quote for the stove clean?
Quoted
@
Sinead McCarthyFollowing up on Thursday’s appointment
Booked
☎
Conor WalshVoicemail · 1m 12s · transcribed
New
IG
Orla ByrneDo you cover Dundrum?
New
One Inbox. Every Channel. AI On Top.
We centralise everything and qualify every lead.
Calls, WhatsApp, SMS, emails, web chat, Facebook, Instagram, booked appointments, reviews. Every customer touchpoint flows into one inbox. The AI qualifies, follows up and books while you carry on with the work.
Stop hunting through six apps to find one customer
Every team member sees every conversation, instantly
AI qualifies and follows up the second a lead lands
Everything your team needs to stop dropping leads.
Fully configured and managed by us. No plugins to learn, no dashboards to figure out.
📨
Unified Inbox
Every channel routed to one thread-based inbox. Your team sees the full history of every contact instantly.
🎯
Smart Lead Tagging
Auto-tagged by service type, sector, source and temperature. Nobody has to remember. The system knows.
🔁
Follow-Up Workflows
No-reply-in-2-days? Auto-nurture kicks in. Quote sent? Auto check-in in 48 hours. Nothing cools.
📊
Pipeline View
Every enquiry visible from first contact to won or lost. Know what needs chasing. Know what’s stuck.
📱
Team Mobile App
Branded mobile app so your team can reply from the road. Calls, messages, notes, all synced.
🚀
Runs Itself
We build it, we manage it, we fix it when something breaks. You get the results, not the admin.
How we roll it out
01
Discovery
20-minute call. We map your current channels, tools and tags. No pitch deck.
02
Build
We configure the platform, connect your channels, set up workflows, train staff.
03
Go Live
Typically 7 to 14 days. Old numbers and inboxes stay intact. No customer disruption.
04
Managed
We tweak, fix and improve every month. Your team just works the inbox.
Pricing
Included in The Manager and Full Growth packages.
You don’t buy this as a standalone add-on. It’s the operational backbone of every package from The Manager up. Monthly fees start only when your system goes live.
Before the platform, my lads were replying on six different phones. Now it’s all one thread. I can see exactly who’s been called, who’s been quoted, who’s been booked. The follow-ups happen without me asking.
Fintan Freeman · CEO, Stillorgan Group
Ready When You Are
Stop juggling. Start running.
Free 20-minute call. We’ll audit your current channels, map the quick wins, and tell you honestly if this is right for you.
